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PRIVACY

Privacy Policy

This Privacy Policy explains how Class of Recognition, Inc., through the MilestoneGrad brand, handles personal information when you use milestonegrad.com or purchase graduation products.

Last Updated: August 16, 2026

1. Introduction

Class of Recognition, Inc. (“we,” “us,” or “our”), operating the customer-facing brand MilestoneGrad, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit milestonegrad.com, create an account, contact us, or place an order.

This policy applies to visitors, customers, and account holders who use MilestoneGrad.

2. Information We Collect

We collect the following categories of personal information:

a. Account & Order Information
Name, email address, billing address, shipping address, phone number, and order history when you create an account or place an order.

b. Payment Information
Payment information is processed securely by third-party payment processors and wallet providers made available at checkout. We do not store full payment card numbers on our servers.

c. Device & Usage Data
Information such as IP address, browser type, device type, pages visited, time spent on pages, and referring URLs may be collected automatically through cookies, analytics tools, and similar technologies.

d. Communications
Messages and information you send to us through email, forms, or customer-service communications.

e. School & Graduation Information
Your affiliated high school, graduation year, student name, sizing information, and other school- or product-specific information needed to process graduation-product orders.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders, including cap-and-gown sizing and delivery coordination
  • Create and manage customer accounts
  • Send order confirmations, shipping or distribution notices, and customer-service communications
  • Respond to inquiries and resolve order issues or disputes
  • Operate, maintain, and improve our website, products, and services
  • Measure website usage and, where enabled, the effectiveness of advertising
  • Prevent fraud and protect the security of our website and customers
  • Comply with applicable legal, tax, accounting, and business-record obligations

4. How We Share Your Information

We do not sell personal information for monetary compensation. We may share information with third parties when reasonably necessary to operate MilestoneGrad and fulfill orders, including:

  • Payment processors and wallet providers — to securely complete transactions
  • Shipping carriers and delivery providers — to deliver orders
  • Partner high schools — when needed to coordinate school-specific orders and school-based distribution
  • Product manufacturers and fulfillment suppliers — when they need information to manufacture, personalize, or fulfill products
  • Email and communications providers — to deliver transactional messages such as order confirmations and shipping notices
  • Analytics and advertising providers — where such tools are enabled on the site
  • Hosting, ecommerce, security, and other technology providers — to operate and protect the website and store
  • Government agencies or law enforcement — when disclosure is required by law

Third-party service providers process information under their own terms, privacy practices, and security requirements.

5. Cookies and Tracking Technologies

MilestoneGrad uses cookies and similar technologies for essential ecommerce functions, account sessions, security, analytics, and other website operations. Some analytics or advertising technologies may also use cookies or comparable identifiers when enabled.

You can control many cookies through your browser settings. Disabling essential cookies may prevent checkout, account, cart, or other site features from working correctly.

6. Data Retention

We retain personal information for as long as reasonably necessary to maintain accounts, fulfill orders, provide customer service, satisfy legal or accounting obligations, resolve disputes, and enforce agreements.

Order, transaction, and business records may be retained for longer periods when required for tax, accounting, legal, fraud-prevention, or record-keeping purposes. Deletion requests may therefore be subject to lawful retention requirements.

7. Children’s Privacy

MilestoneGrad serves high school students and their families. We do not knowingly collect personal information online from children under the age of 13 without appropriate parental involvement or consent.

If you are a parent or guardian and believe a child under 13 has provided personal information to us without your authorization, contact us at mark_boyer@milestonegrad.com. If a student under 13 needs to place an order, a parent or guardian should complete the transaction on the student’s behalf.

8. California Privacy Choices

California residents may have privacy rights under applicable California law, depending on the circumstances and the law’s applicability to a particular business or request. These may include rights to request access to, correction of, or deletion of certain personal information and, where applicable, rights concerning the sale or sharing of personal information.

MilestoneGrad does not sell personal information for monetary compensation.

To submit a privacy request, contact:

Email: mark_boyer@milestonegrad.com
Mail: Class of Recognition, Inc., 12455 Poway Road, Suite E, Poway, CA 92064

We may need to verify your identity before completing a request, and some requests may be limited by legal exceptions or record-retention requirements.

9. Your Choices

  • Promotional Email: If we send promotional email, you may use the unsubscribe option included in the message. Transactional communications needed to service an order or account are not promotional messages.
  • Account Deletion: Contact mark_boyer@milestonegrad.com to request account deletion, subject to legal and business-record retention requirements.
  • Access or Correction: You may update available account information through My Account or contact us for assistance.
  • Browser Controls: Browser settings can be used to restrict or delete many cookies. Some third-party analytics or advertising providers may also provide their own opt-out controls.

10. Security

We use commercially reasonable administrative, technical, and operational measures intended to protect personal information. Payment transactions are handled by third-party payment providers using their own security and compliance systems.

No internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

11. Third-Party Links and External Purchases

MilestoneGrad may contain links to third-party websites, including partner-school resources and external product or design pages. We are not responsible for the privacy practices, security, content, or data handling of third-party websites.

If you leave MilestoneGrad to complete a purchase on another seller’s website, the information you provide there is governed by that seller’s privacy policy and practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last Updated” date. We encourage you to review this page periodically for changes.

13. Contact Us

Class of Recognition, Inc.
MilestoneGrad
12455 Poway Road, Suite E
Poway, CA 92064

Phone: (858) 486-2020
Email: mark_boyer@milestonegrad.com

Questions About Your Privacy?

Contact Mark at mark_boyer@milestonegrad.com or call (858) 486-2020.