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Accessibility Statement

Accessibility at MilestoneGrad

MilestoneGrad is committed to making our website and online store usable by as many people as possible, including people with disabilities.

Effective Date: March 11, 2026  •  Last Updated: August 17, 2026

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a technical reference for our ongoing accessibility work. Accessibility is an ongoing process, and we welcome feedback when something is difficult to use.

How We’re Working Toward Accessibility

Our accessibility efforts are informed by applicable federal and California disability-access requirements. We are continually reviewing and improving the shopping experience, with particular attention to the parts of the site customers use to find products, provide order information, and complete purchases.

  • Supporting keyboard navigation through key storefront, cart, checkout, and account interactions.
  • Providing meaningful alternative text for important product images and other non-decorative graphics.
  • Maintaining readable color contrast and visible focus states for interactive controls.
  • Using clear labels, instructions, and error messages for forms and required fields.
  • Using meaningful headings, link text, and page structure to support assistive technologies.
  • Reviewing responsive layouts so important information and controls remain usable across screen sizes and zoom levels.
About conformance: WCAG 2.2 Level AA is our technical target and reference point. We do not treat this statement as a formal claim that every page, feature, or third-party component currently conforms to every WCAG 2.2 Level AA success criterion.

Third-Party Services

MilestoneGrad relies on third-party technology to provide parts of the shopping experience, such as ecommerce, payment, shipping, and other service integrations. Some aspects of these services are outside our direct control.

We work to select, configure, and maintain third-party services with accessibility in mind. If a third-party feature creates a barrier that prevents you from accessing information or completing an order, please contact us so we can investigate the issue and help provide another way to access the information or service when appropriate.

Need Assistance or Found a Barrier?

If you have difficulty using any part of MilestoneGrad.com, or if you need product information, ordering assistance, or other information in an alternative format, please contact us.

If possible, tell us the page or feature you were using, what you were trying to do, and the nature of the problem. Information about your browser or assistive technology can also be helpful, but it is not required.

We aim to respond promptly and work with you to provide reasonable assistance or an alternative way to access the information or service you need when appropriate.

Email Accessibility FeedbackCall (858) 486-2020

Contact Information

MilestoneGrad is operated by Class of Recognition, Inc.

12455 Poway Road, Suite E
Poway, CA 92064

Phone: (858) 486-2020
Email: mark_boyer@milestonegrad.com